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AI Chatbots & Voice AI Agents

Enhance customer interactions with AI-driven chatbots & voice agents that handle support, qualify leads, and improve efficiency for call centers, receptionists, and dispatch services.

/ AI Chatbots & Voice Agents for Seamless Customer Journeys. 
/ AI Chatbots & Voice Agents for Seamless Customer Journeys. 
/ AI Chatbots & Voice Agents for Seamless Customer Journeys. 

differencesChatbots vs. AI Voice Agents What’s the Difference?

While both AI chatbots and voice agents automate customer interactions, they operate through different channels and serve distinct business needs. Chatbots handle text-based communication, while voice agents provide real-time support over the phone.

01
AI Chatbots (Text-Based Automation)

AI chatbots interact via website chat, messaging apps (WhatsApp, Facebook Messenger), SMS, and email.Best for customer service, lead qualification, appointment booking, and support automation.

02
AI Voice Agents (Conversational AI for Calls)

AI voice agents answer phone calls, understand speech, and provide real-time responses. Best for call centers, receptionists, dispatch services, and customer support over the phone.

03
AI Hybrid Agents (Multi-Channel AI Integration)

AI hybrid agents combine both text and voice capabilities, allowing customers to switch between messaging and calls without losing context. Best for omnichannel customer support, complex queries, and seamless escalation.

/ Redefining Customer Support with AI Voice and Chat. 
/ Redefining Customer Support with AI Voice and Chat. 

transformHow AI Chatbots & Voice AI Agents Can Transform Your Business

AI-powered chatbots and voice agents are designed to enhance customer service, automate operations, and increase efficiency across multiple business functions.

AI handles inbound customer inquiries, troubleshoots issues, and provides automated responses—reducing wait times and improving customer satisfaction.

AI chatbots automatically screen leads, gather customer information, and schedule appointments—streamlining the sales process.

AI voice agents answer calls, transfer customers to the right department, and schedule meetings—offering seamless customer service 24/7.

AI voice assistants manage customer requests, assign technicians, and provide real-time updates—improving operational efficiency and response time.

AI chatbots and voice agents handle customer scheduling, appointment confirmations, and reminders—reducing no-shows and improving customer experience.

AI automatically collects customer feedback and sentiment data—helping businesses improve service quality and customer satisfaction.

AI handles inbound customer inquiries, troubleshoots issues, and provides automated responses—reducing wait times and improving customer satisfaction.

AI chatbots automatically screen leads, gather customer information, and schedule appointments—streamlining the sales process.

AI voice agents answer calls, transfer customers to the right department, and schedule meetings—offering seamless customer service 24/7.

AI voice assistants manage customer requests, assign technicians, and provide real-time updates—improving operational efficiency and response time.

AI chatbots and voice agents handle customer scheduling, appointment confirmations, and reminders—reducing no-shows and improving customer experience.

AI automatically collects customer feedback and sentiment data—helping businesses improve service quality and customer satisfaction.

0 %

Interactions Handled by AI

AI chatbots and voice agents resolved the majority of Tier 1 requests—reducing support workload while improving speed and consistency.

0 %

Faster Response Times

Businesses using AI agents saw dramatic improvements in support and sales response times—boosting customer retention and conversion.

AI Chatbot & Voice AI Features (Seamlessly Integrated into Your Business or Call Center)

24/7 Automated Customer Service

Provide instant responses and support to customers across channels without human involvement.

Email & Customer Support Automation

AI handles incoming inquiries, escalates complex cases, and sends personalized follow-up emails.

Data Entry &
Reporting

Auto-fill spreadsheets, extract structured data from invoices, receipts, and reports automatically.

Invoice & Payment Processing

Track payments, generate invoices, and automate financial entries into accounting systems.

Lead Management & CRM Updates

Automatically sync leads from web forms, emails & chats into CRM systems like Salesforce & HubSpot.

Call Answering & Routing Automation

AI answers calls, understands customer needs, and routes them to the right agent or department.

Omnichannel Customer Support

Engage customers seamlessly across web chat, WhatsApp, SMS, email, and phone calls.

Appointment Scheduling Automation

Schedule, reschedule, and confirm customer appointments automatically based on availability.

AI Voice Authentication & Security

Use voice biometrics to verify customer identity and protect against fraud during calls.

Email & Customer Support Automation

AI responds to customer inquiries, escalates issues, and sends automated follow-ups.

Sales Qualification Chatbots

Pre-qualify prospects by gathering data and booking meetings automatically for sales teams.

Real-Time Analytics & Performance Monitoring

Track bot performance, customer satisfaction, and operational KPIs through live dashboards.

featuresAI Agents in Action: 
Real-World Use Cases

AI for Traveling – Virtual Travel Assistant for Agencies

Challenge:

A travel agency managing multi-country tours and seasonal packages was overwhelmed by daily inquiries about itineraries, visa requirements, and payment options. Many leads dropped off due to slow response times.

Solution:

Results:

Why It Worked:

The AI chatbot and voice agent enabled instant, multilingual communication with leads, eliminating long wait times and improving engagement. By automating repetitive inquiries and syncing with the booking engine, the system streamlined the entire customer journey—resulting in faster responses, improved conversion rates, and happier clients.

AI for Education & Campus Management

Challenge:

A private university faced long support queues at the admissions office and registrar—students needed fast answers about course registration, tuition, and scheduling, but staff couldn’t keep up.

Solution:

Results:

Why It Worked:

The AI agents provided fast, round-the-clock support for students and applicants during peak registration periods. This significantly reduced the workload on staff and improved the student experience by offering accurate, timely answers through both voice and chat—fully integrated with the school’s student system.

AI for Logistics & Transportation Voice Agent for Dispatch

Challenge:

A transport and delivery company struggled to manage real-time communication between clients and drivers. Call center staff were overwhelmed with order confirmations, ETA requests, and delivery changes.

Solution:

Results:

Why It Worked:

With the voice AI agent managing the majority of routine calls, dispatchers were free to focus on high-priority issues. Clients received real-time updates on deliveries without delay, while the voice system handled confirmations and routing efficiently—improving operational flow and customer satisfaction.

0 %

Interactions Handled by AI

AI chatbots and voice agents resolved the majority of Tier 1 requests—reducing support workload while improving speed and consistency.

0 %

Faster Response Times

Businesses using AI agents saw dramatic improvements in support and sales response times—boosting customer retention and conversion.

languagesAI Voices in every language and accent in the world

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Languages
American English
Brirish English
French
Spanich
German
Chinese
Norwegian
Ukrainian
Indian
Australian English
Estonish
Greece
Japanies
Finnish
Slovakian
Italian
Slovenian
Swiss
Polish
Armenian
Portuguese
Paraguayan
Brazilian
Thai
Czech
Belgian

voicesAI-Generated Voices for
Every Industry

voices to select from
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AI-Powered Solutions, Seamlessly Integrated.

testimonialsAI Integrations & Technology Partners

Integration
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faqEverything you need
to know about chatbots

Our AI chatbots and voice agents can manage everything from customer support and lead qualification to appointment booking, order status updates, and multilingual inquiries. They’re ideal for automating repetitive, time-consuming interactions across web, phone, WhatsApp, and other platforms.

Yes. We support over 170 languages—including Greek—for both text-based chatbots and voice AI. This ensures seamless communication with your audience no matter where they’re located.

Most chatbot projects go live in 2–4 weeks, depending on complexity and integration requirements. Voice AI agents typically take 4–8 weeks, especially if connected to your phone system or CRM. We handle everything—from scripting and training to launch.

Absolutely. We integrate with tools like HubSpot, Salesforce, Twilio, Zendesk, Freshdesk, and more. Whether you’re using a VoIP system or a web platform, we ensure your AI agents work smoothly with your existing setup.

Enhance Customer Engagement with AI Chatbots & Voice AI

Get a Free AI Consultation and discover how AI-powered chatbots and voice agents can automate customer service, qualify leads, and improve efficiency.

get in touchWe are always ready to help you and answer your questions

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Sales Department
Our Location
Pironos 3, Hlioupoli
16346, Athens Greece
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Transform Your Business with AI Today. Get in Touch

Let’s discuss how AI can automate, optimize, and scale your business.
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get in touchWe are always ready to help you and answer your questions

Pacific hake false trevally queen parrotfish black prickleback mosshead warbonnet sweeper! Greenling sleeper.

Call Center
Our Location

USA, New York – 1060
Str. First Avenue 1

Social network

Transform Your Business with AI Today. Get in Touch

Let’s discuss how AI can automate, optimize, and scale your business.
Please enable JavaScript in your browser to complete this form.
We’re committed to your privacy. Together AI uses the information you provide to us to contact you about our relevant content, products, and services. Check out our Privacy Notice.